The past few years haven’t exactly been the easiest for the landlords, and it feels like we are moving more and more towards a regulated Lettings market.
Last month the Secretary of State for Housing James Brokenshire has announced that landlords will now be legally required to join a landlord redress scheme, or face a £5,000 fine.
A date for this is still to be announced, and the measure forms part of the government response to the consultation ‘Strengthening consumer redress in the housing market’, which ran from February.
A new ‘Housing Complaints Resolution Service‘ will be set up, designed to be a single housing complaints service for all residents, including renters and homeowners.
Currently landlords in the private rented sector do not have to register with a complaints system.
However, under the plans announced this week, it will become a legal requirement for landlords in the private rented sector to join a redress scheme, or they could face a fine of up to £5,000 for failing to do so.
The question we would like to ask are - will this be yet another cost and yet another layer of complexity, possibly with relatively little end product
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We also need clarification on what the situation will be for landlords who use letting agents. Agents already must be a member of a redress scheme – so landlords using them would be paying twice.
No firm date has been set for the introduction of the new rules, and we will update you when we know more.
Announcing the plans, Communities Secretary James Brokenshire said: “The proposals I have announced will help ensure all residents are able to access help when they need it, so disputes can be resolved faster, and people can get compensation where it’s owed”.
The new measures form part of the government response to the consultation Strengthening consumer redress in the housing market,
In this, the government has outlined that in the long term it has the “ambition” that there should be a single Code of Practice on complaint handling across all of housing.
Press Contact:
Miss. Claire White
W. Why Media
E. claire@whymedia.com
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